fj1100 FAQ — Your Questions Answered Here

Join fj1100's Refer a Friend program, get your friends to sign up, and earn Bonus rewards. The process is simple and transparent.

1. Log in to fj1100 and go to the "Promotions" or "Referral" section.
2. Get your personal referral link or code.
3. Share the link or code with your friend — once they use it to register on fj1100, the process kicks off automatically.
4. Your Bonus will be activated once your referred friend completes registration, passes KYC verification, and makes their first deposit.

• The referred friend must be a new user — someone who does not already have an account at fj1100.
• The Bonus is credited once your friend completes KYC verification and makes their first deposit.
• Wagering Requirements apply to Bonuses — see details Terms & Conditionsto find out.
• Creating multiple referral accounts from the same device or IP address may disqualify you from Bonus eligibility.

To see the full terms of the current referral offer, visit the Promotions page after logging in, or [email protected]ask us.

Odds in fj1100's Sports Betting section are generally Decimal displayed in this format — for example: 1.85, 3.20, 6.50. This format is the most straightforward for Bangladeshi players.

Total potential payout = Stake × Odds
Potential net profit = (stake × Odds) − stake

• You place a ৳1,000 bet at Odds 2.50.
• Total payout if you win = 1,000 × 2.50 = ৳2,500.
• Net profit = 2,500 − 1,000 = ৳1,500.

The higher the Odds, the greater the potential payout — but the lower the chance of winning. Bets with Odds below 1.00 are not accepted at fj1100. System Bet In an Accumulator bet, the Odds of each selection are multiplied together, which can significantly increase the total Odds — but the risk increases accordingly.

In some cases, you may also be able to switch to Fractional or American Odds format via Settings — change your preference in account settings.

No. Per fj1100 policy, each individual is entitled to only One Account permitted. This is one of the most important rules at fj1100.

• To prevent Bonus abuse — claiming Bonuses repeatedly through multiple accounts is considered fraud.
• To promote responsible gaming — opening a new account after Self-Exclusion is strictly prohibited.
• Legal obligation to prevent money laundering and fraud.

• All associated accounts will be permanently closed.
• All Bonus balances across those accounts will be forfeited.
• Fj1100 will make a final decision regarding deposited funds in accordance with its own policies.

If there's an issue with your existing account, don't open a new one — contact us directly [email protected]— the fj1100 team will take care of it. Full terms Terms & Conditionsavailable there.

Fj1100 offers an app experience designed with mobile users in mind. There are two ways to get the latest App:

1. Log in to your fj1100 account and look for the "App Download" or "Mobile App" section.
2. Download the APK file — before you do, go to your Android settings and enable "Unknown Sources" (or "Allow installation from unknown sources").
3. Once the download is complete, tap the APK file to install it.
4. Once installed, sign in to the App using your fj1100 login credentials.

1. Fj1100 may not be directly available on the Apple App Store, as App Store policies for betting apps differ.
2. The best option on iPhone is to open fj1100.com in Safari and tap "Add to Home Screen" — this creates an app-like shortcut and delivers the full experience.

• Full Collection of Live Casino, Slots & Sports Betting
• Deposits & Withdrawals directly from the App
• Push Notifications — deposit confirmations and Bonus alerts
• Quick Login & Secure Sessions

Having trouble downloading the App? [email protected]let us know.

Deposit times at fj1100 vary depending on the payment method:

• bKash / Nagad / Rocket: Usually instant — your balance is updated within 5 minutes.
• Bank Transfer: May take 1–3 business days.
• Crypto: Depends on blockchain confirmation — typically 10–30 minutes.

1. First, make sure your mobile banking account had sufficient balance and that your daily transaction limit had not been reached.
2. Log in to your fj1100 account and check "Transaction History" — you'll be able to see details of any failed transactions there.
3. Check your mobile banking app or SMS to see whether the amount has been deducted.
4. If money has been deducted but hasn't appeared in your fj1100 balance, wait 15–30 minutes — there may be a slight delay.
5. If it still hasn't arrived, [email protected]— email us at the address below. Use "Deposit Issue" as the subject line and include your transaction reference number, amount, and time.

If funds are deducted in a failed transaction, they are typically returned automatically by your bank or mobile banking provider — this may take 24–72 hours. fj1100 support is available to assist if needed.

Fj1100 places the highest priority on protecting users' personal data and financial security. Multiple layers of security measures are active around the clock.

• SSL/TLS Encryption: All data transmitted between your browser and fj1100 servers is encrypted with industry-standard SSL/TLS protocols — no third party can read it.
• Password Hashing: Your password is never stored directly — it is converted using an advanced hashing algorithm.
• Server Firewall: An active firewall system is in place to block unauthorized network access.
• Intrusion Detection: Suspicious activity is automatically detected and blocked.

• Industry-standard security technology is used for all payment processing.
• Unusual transactions are automatically flagged and subject to manual review.
• KYC verification is mandatory for withdrawals — this prevents funds from being sent to someone else's account.

• Your personal information is never sold to any third party.
• KYC documents are stored in secure, encrypted storage.
• For more details, visit fj1100's Privacy Policyto read more.

For any security-related concerns [email protected]to get in touch.